Privacy Policy
Your privacy is important to us. This policy explains how we collect, use, and protect your personal information when you visit our website or use our services.
Last updated:
Introduction
At pixelshiftx, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you visit our website and use our services.
By using our website and services, you consent to the data practices described in this policy. If you do not agree with the practices described in this policy, please do not use our website or services.
Information We Collect
Personal Information
We may collect the following types of personal information:
- Contact Information: Name, email address, phone number, mailing address
- Account Information: Username, password, account preferences
- Payment Information: Credit card details, billing address (processed securely by third-party payment processors)
- Communication Data: Messages you send us, feedback, survey responses
- Profile Information: Company name, job title, industry, professional interests
Automatically Collected Information
When you visit our website, we automatically collect certain information about your device and usage patterns:
- Device Information: IP address, browser type, operating system, device identifiers
- Usage Data: Pages visited, time spent on site, click patterns, referring websites
- Location Data: General geographic location based on IP address
- Cookies and Tracking: Small data files stored on your device (see our Cookie Policy)
How We Use Your Information
Service Provision
- Provide and maintain our services
- Process transactions and send confirmations
- Communicate about your account and our services
- Provide customer support
Business Operations
- Improve our website and services
- Analyze usage patterns and trends
- Develop new features and offerings
- Ensure security and prevent fraud
Marketing and Communications
- Send promotional emails and newsletters (with your consent)
- Personalize your experience on our website
- Provide targeted advertisements
- Conduct market research and surveys
Information Sharing and Disclosure
We Do Not Sell Personal Information
We do not sell, rent, or trade your personal information to third parties for their marketing purposes.
Service Providers
We may share information with trusted third-party service providers who help us operate our business, including:
- Payment processors for secure transaction handling
- Email service providers for communications
- Analytics providers to understand website usage
- Cloud hosting providers for data storage
Legal Requirements
We may disclose your information if required by law or in response to:
- Valid legal process (subpoenas, court orders)
- Government investigations
- Protection of our rights and safety
- Prevention of fraud or illegal activities
Business Transfers
In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will notify you of any such change in ownership or control of your personal information.
Cookies and Tracking Technologies
Our website uses cookies and similar tracking technologies to enhance your browsing experience and provide personalized content. These technologies help us:
- Remember your preferences and settings
- Analyze website traffic and usage patterns
- Provide relevant advertisements
- Improve website functionality and performance
Types of Cookies We Use:
Required for basic website functionality
Help us understand how visitors use our site
Used for targeted advertising and marketing
You can control cookie preferences through your browser settings. For more detailed information, please refer to our Cookie Policy.
Data Security and Protection
Security Measures
We implement comprehensive security measures to protect your information:
- SSL/TLS encryption for data transmission
- Secure data storage with access controls
- Regular security audits and updates
- Employee training on data protection
- Incident response procedures
Data Retention
We retain your information only as long as necessary to:
- Provide our services to you
- Comply with legal obligations
- Resolve disputes
- Enforce our agreements
- Improve our services
Breach Notification
In the unlikely event of a data breach that affects your personal information, we will notify you promptly as required by applicable law and take immediate steps to address the breach.
Your Rights and Choices
You have the following rights regarding your personal information:
Request access to your personal information
Update or correct inaccurate information
Request deletion of your personal information
Receive a copy of your data in a portable format
Account Management
You can update your account information, change your preferences, or close your account by contacting us or using the account management features on our website.
Marketing Communications
You can opt out of marketing emails by clicking the unsubscribe link in any email or by contacting us directly. We will respect your preferences promptly.
Cookie Preferences
You can control cookie settings through your browser preferences or by using our cookie consent manager when you first visit our website.
International Data Transfers
Our services are operated from the Philippines, but we may transfer your information to servers located in other countries to provide our services effectively. When we transfer your information internationally, we ensure appropriate safeguards are in place:
- Standard Contractual Clauses approved by relevant authorities
- Adequacy decisions from data protection authorities
- Other legally recognized transfer mechanisms
- Implementation of appropriate technical and organizational measures
By using our services, you consent to the transfer of your information to countries that may have different data protection laws than your country of residence.
Children's Privacy
Important Notice
Our services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information promptly.
If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately so we can take appropriate action.
Policy Updates
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make material changes to this policy:
- We will update the "Last Updated" date at the top of this policy
- We will notify you via email for material changes that affect your rights
- We will post a prominent notice on our website
- For significant changes, we may request your consent
We encourage you to review this Privacy Policy periodically to stay informed about our privacy practices. Your continued use of our services after any modifications indicates your acceptance of the updated policy.
Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us:
pixelshiftx
Lacson Street, Bacolod City
Negros Occidental, Philippines
+63 917 632 1097
Monday-Friday: 9:00-17:00 PHT
Data Protection Officer: For specific privacy-related inquiries or to exercise your rights, you can contact our Data Protection Officer directly at [email protected].
Legal Basis for Processing
We process your personal information based on the following legal grounds:
Consent
When you have given clear consent for specific processing activities
Contract
When processing is necessary for a contract we have with you
Legal Obligation
When we need to comply with legal requirements
Legitimate Interest
When processing is necessary for our legitimate business interests
This Privacy Policy is effective as of the date stated above and will remain in effect except with respect to any changes in its provisions in the future, which will be in effect immediately after being posted on this page.